Customer Success Manager

BMC Recruitment Group are currently recruiting for a Customer Success Manager for their client in Peterlee, Durham. You ll be working for a leading provider of self-storage solutions, specialising in the design, manufacture, and installation of storage facilities and access control systems. Part of a global group, this company delivers end-to-end services from initial consultation through to project completion supporting clients across Europe and worldwide with innovative, high-quality, and technology-driven storage solutions. To be successful in this role you need to be hands on and have a mass of experience dealing with internal and external stakeholders. You are confident in presenting and delivering virtual and onsite customer training. You will manage the process from dealing with the legal documentation, the customer onboarding lifecycle followed by contract handover, to going live. Key Benefits: Career progression and internal development Full time 37 Hours a week Monday to Thursday 8.15am to 4.45pm - Friday 8.15am to 3pm Free parking 4 x death in service cover Private Medical Insurance (BUPA Individual cover) Medicash (Health Cash Plan) individual + up to 4 children) Salary Sacrifice Pension Scheme 2 days per year to take part in volunteering activities for a local charity of your choice It doesn t stop there; you will receive access to fresh fruit daily along free tea/coffee and biscuits in the office. Responsibilities/Requirements: Coordinating and communicating ..... full job details .....