https://jobs.co.uk/job/customer-success-executive-zero-surplus--0d7a5220-3b11-4c2b-8d12-632b9b18a778 RSS feed for Customer Success Executive at Zero Surplus. en-gb Thu, 30 Apr 2026 03:40:49 GMT https://jobs.co.uk/job/customer-success-executive-zero-surplus--0d7a5220-3b11-4c2b-8d12-632b9b18a778 https://jobs.co.uk/job/customer-success-executive-zero-surplus--0d7a5220-3b11-4c2b-8d12-632b9b18a778 Tue, 28 Apr 2026 23:00:00 GMT Location: Cambridge | Salary: £32000 - £38000/annum | Type: Permanent | Customer Success Executive Our client is a fast growing and profitable, US based software company now seeking to hire a UK based Customer Success Executive. This is a fully remote role, working the hours of 10am to 7pm UK time, ideally suiting a motivated self-employed individual, or through on EOR. About the Role In this role, you will serve as the primary point of contact for a diverse customer base, including founders, investors and professionals working under tight timelines. You will be responsible for delivering clear, thoughtful and high-quality written communication (email) while helping users navigate complex and nuanced topics. This is a writing-intensive, detail-oriented position that requires strong critical thinking and a commitment to continuous improvement. You''ll gain exposure to the inner workings of high-growth companies while developing deep expertise in customer communication and problem-solving. What Makes This Role Unique Challenging, high-skill work : Customer enquiries are often complex and require careful analysis and precise communication. Continuous learning : The role involves ongoing development and refinement of writing and... Permanent