Customer Success Executive - TOP SaaS Company!

Customer Success Executive - TOP SaaS Company!Passionate about customer service? Want to work for a leading global company in a fast-paced, tech-driven environment?This is an exciting opportunity to join a well-established, innovative company specializing in patent information solutions. As a Customer Success Executive, you''ll be at the heart of ensuring outstanding customer experiences, driving satisfaction, and building lasting client relationships.The ideal candidate must be fluent in EnglishAndONLY ONE of the following languages:-French-German-Spanish-PortugueseWhat''s in it for you?Engage with Global Clients - Support a diverse customer base, ensuring they get the most from our products.Hybrid Role - A mix of customer support, account management, and product expertise. Career Growth - Work with cutting-edge SaaS solutions and enhance your skills in customer success and sales.Great Benefits - Competitive salary, pension, private medical, dental andamp; travel insurance, life insurance, and more!What You''ll Be Doing:Provide exceptional customer support, troubleshooting issues and offering solutions.Build relationships with smaller accounts to ensure retention and renewals.Deliver product demonstrations to both existing and potential clients.Work closely with the Sales andamp; Marketing teams to identify upsell opportunities. Represent the company at client visits, exhibitions, and conferences.Maintain records in HubSpot CRM and provide insights on customer feedback.What ..... full job details .....