Customer Success Advisor

Annual salary: up to £30,000.00 Customer Success Advisor Location: Evesham Contract: Full Time Permanent Salary up to £30,000 per annum 42.5 hours per week (8-5 Monday- Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Success Advisors across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are looking for a Customer Success Advisor to join our team, working within a social housing environment on a stable and long-term contract. The role is focused on delivering an excellent customer experience by working closely with our local operational teams, who understand the importance of collaboration and supporting the communities we serve. As a Customer Success Advisor, you will be a positive and professional representative of Mears, acting as a key point of contact for customers throughout the works lifecycle. You will work closely with the contract operational team on a day-to-day basis, providing front-facing support, ..... full job details .....