Customer Success Advisor

Temp Hybrid Westend £14phOur client, a fast-growing tech business, is looking for upbeat and customer-focused individuals to join their Customer Care team on an immediate temporary basis.This is a fantastic opportunity to join a fun, social and supportive team based in a brilliant Central London location. Ideal for someone looking to earn quickly, meet new people and gain experience in a modern, growing company. It would particularly suit someone between longer-term roles, saving for travel, or looking for a role with potential to go permanent.You''ll be supporting existing customers with product queries and troubleshooting, helping deliver a positive customer experience every step of the way.The RoleHandling inbound customer calls and email queries from existing customersSupporting with troubleshooting and resolving product-related queriesManaging calls ranging from quick queries to more detailed problem-solving conversationsDelivering a friendly, helpful and solutions-focused customer experienceUpdating systems accurately with customer information and outcomesWorking closely with the wider team to resolve issues efficientlyAbout YouPrevious customer service experience is essentialPositive, engaging and confident speaking with customersComfortable in a phone-based roleCalm under pressure and able to handle a variety of customer queriesA team player who enjoys working in a social, energetic environmentAvailable to start asapIf you are interested in this role, please apply ..... full job details .....