Customer Success Administrator
Customer Success Administrator Quedgeley, Gloucester On-site Full-time Temp £13.00 per hourAn established and growing organisation within the interiors and home furnishings sector is seeking a proactive and organised Customer Success Administrator to join its Customer Success team on a temporary basis. This is a varied and fast-paced role offering the opportunity to support customer relationships, maintain service standards and ensure smooth day-to-day administrative operations. Working closely with the Customer Success Manager and wider team, you will play a key role in delivering a consistent and high-quality customer experience.Key Responsibilities . Raising, checking and approving sales orders to ensure complete accuracy . Organising customer samples and swatches as required . Managing shared inboxes, triaging emails and issuing holding responses . Answering and directing inbound calls . Managing inbound and outbound post . Meeting and greeting visitors, answering intercom and directing accordingly . Supporting with data entry and maintaining customer portals . Providing general administrative support across the teamAbout You . Previous experience in an administrative or customer-focused role . Strong attention to detail with a high level of accuracy . Ability to prioritise and manage a varied workload . Excellent communication skills, both written and verbal . Confident IT user with strong Microsoft Office skills . Ability to learn new systems quickly . Professional ..... full job details .....
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