https://jobs.co.uk/job/customer-strategy-and-insight-manager-cedar--27a80e6b-2806-4f29-af48-bf78ddff8c40 RSS feed for Customer Strategy and Insight Manager at Cedar. en-gb Thu, 01 Oct 2026 20:12:52 GMT https://jobs.co.uk/job/customer-strategy-and-insight-manager-cedar--27a80e6b-2806-4f29-af48-bf78ddff8c40 https://jobs.co.uk/job/customer-strategy-and-insight-manager-cedar--27a80e6b-2806-4f29-af48-bf78ddff8c40 Thu, 01 Oct 2026 11:52:49 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | Customer Strategy Manager Location: London / HybridContract: Permanent An established organisation undergoing an exciting period of development is looking to appoint a Customer Strategy Manager to strengthen its approach to customer understanding, insight and experience. This is a highly visible role for someone who can bring together customer strategy, insight and research to help an organisation better understand its customers and ensure those insights translate into meaningful business decisions. The successful individual will combine strong strategic thinking with a hands-on approach. You will be comfortable conducting and interpreting research, identifying customer trends and needs, developing customer journeys and turning complex information into clear recommendations for senior stakeholders. Key responsibilities Develop and evolve a clear customer strategy aligned with wider organisational priorities. Build a detailed understanding of customer needs, behaviours and experiences. Use a combination of qualitative research, quantitative insight and operational feedback to identify opportunities and challenges. Develop and improve customer journey and experience framework... Permanent