https://jobs.co.uk/job/customer-solutions-team-manager-jackson-hogg--0c217378-993b-4fb5-912a-b977a8aaca8a RSS feed for Customer Solutions Team Manager at Jackson Hogg. en-gb Wed, 22 Apr 2026 17:26:38 GMT https://jobs.co.uk/job/customer-solutions-team-manager-jackson-hogg--0c217378-993b-4fb5-912a-b977a8aaca8a https://jobs.co.uk/job/customer-solutions-team-manager-jackson-hogg--0c217378-993b-4fb5-912a-b977a8aaca8a Tue, 21 Apr 2026 11:52:36 GMT Location: Newcastle Upon Tyne | Salary: 10000-500000 Annual | Type: Permanent | Customer Solutions Team Manager Full-time Permanent Newcastle Upon Tyne Are you a people-focused leader who thrives in a fast-paced, customer-driven environment? We''re looking for a Customer Solutions Team Manager to lead a team of Site Solutions Coordinators, driving exceptional service, strong enquiry conversion, and commercial growth across all customer touchpoints.Role Responsibilities Customer Engagement and Transactional SalesProvide expert advice to customers across all enquiry types.Convert hire enquiries into confirmed orders while maintaining pricing discipline.Deliver a consultative sales experience and promote added-value items and sustainable alternatives.Drive a first-class customer experience at every touchpoint.Team Leadership and DevelopmentLead, coach, and develop a high-performing Customer Solutions team.Foster a culture of ownership, responsiveness, and service excellence.Conduct regular 1:1s, coaching, and performance reviews.Ensure the team is knowledgeable and confident across the full product and service suite.Process, Accuracy and GovernanceEnsure accurate logging and processing of hires, off-hires, amendments, and service issues.Adhere to governance proce... Permanent