https://jobs.co.uk/job/customer-solutions-manager-kingston-upon-thames-regen-solutions--4f62825b-47ba-4bd3-ad9f-cdadc6a78ec7 RSS feed for Customer solutions manager - Kingston upon Thames at Regen Solutions. en-gb Wed, 27 May 2026 09:31:24 GMT https://jobs.co.uk/job/customer-solutions-manager-kingston-upon-thames-regen-solutions--4f62825b-47ba-4bd3-ad9f-cdadc6a78ec7 https://jobs.co.uk/job/customer-solutions-manager-kingston-upon-thames-regen-solutions--4f62825b-47ba-4bd3-ad9f-cdadc6a78ec7 Sun, 17 May 2026 23:00:00 GMT Location: Kingston upon Thames | Salary: £50000 - £55000/annum | Type: Permanent | Customer Solutions Manager Kingston upon Thames -50,000 + Package We are currently recruiting for an experienced Customer Solutions Manager to join a growing property services operation based in Kingston upon Thames. This is an excellent opportunity for a customer-focused and operationally driven professional to lead a busy call centre function while playing a key role in the coordination and planning of customer service delivery. The successful candidate will be responsible for ensuring a high-performing customer contact environment, driving service standards, and improving the overall customer experience. The role requires a proactive manager who can balance operational oversight with strong people leadership and customer-focused decision-making. Key Responsibilities Manage the day-to-day operations of the customer service call centre. Lead, motivate, and develop a team of 5 call centre/customer service staff. Monitor performance levels, KPIs, call handling standards, and customer satisfaction metrics. Support the coordination and overall planning of customer service activities and workflows. Work closely with operational and planning teams to ensure smooth servic... Permanent