https://jobs.co.uk/job/customer-solutions-hrc-recruitment--681f4378-0f20-4955-9536-391e814c33d2 RSS feed for Customer Solutions at HRC Recruitment. en-gb Sun, 26 Apr 2026 20:31:06 GMT https://jobs.co.uk/job/customer-solutions-hrc-recruitment--681f4378-0f20-4955-9536-391e814c33d2 https://jobs.co.uk/job/customer-solutions-hrc-recruitment--681f4378-0f20-4955-9536-391e814c33d2 Tue, 31 Mar 2026 23:00:00 GMT Location: Kilmarnock | Salary: Negotiable | Type: Permanent | Customer Solutions Agent Kilmarnock - Start date 18th May 2026 £26,000 plus a potential £500 monthly bonus Fantastic opportunity to join one of the UK’s largest buyers and collectors of unpaid loans and other forms of credit. As a Collections Agent, you will handle inbound and outbound calls to help customers become debt-free. You’ll receive best-in-class training to provide you with the skills required to perform successfully in your role. Once trained, you will work within a Voice team and become a valued member of our wider Collections team. This is a fantastic opportunity to develop a long-term career with a multi-national company based in our ‘award-winning’ and ‘low carbon’ HALO Kilmarnock site. Key Skills Required Excellent written and communication skills Previous call centre or customer service experience Ability to work towards targets A team player Ability to show empathy whilst being resilient Salary: £26,000pa and opportunity to earn up to £500 bonus per month* Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months) 37.5 hours per week (Mon-Thu Shifts across 8am – 8pm, Fri 9am – 5pm & 1 in 3 Sat 8am ... Permanent