Customer Service/Sales Administrator

Customer Service/Sales AdministratorDesborough, NorthantsHours - Monday to Friday - 37hrs - Office basedSalary - £25-27k plus bonus and benefitsWe''re working with a well-established business based in Desborough that is looking to add a Customer Service Administrator to its growing team. This is an excellent opportunity for someone who enjoys variety in their day, takes pride in delivering exceptional customer service, and is looking to join a supportive company that genuinely values its employees and offers long-term career progression. This is a varied and fast-paced position where no two days are the same. You''ll become a key point of contact for customers, handling a wide range of enquiries and supporting the smooth running of day-to-day operations. Responsibilities include:Delivering exceptional customer service via phone and emailProcessing orders and preparing quotesResolving customer queries and troubleshooting issuesLiaising with internal teams including sales, finance, and marketingManaging multiple priorities in a busy environmentWe''re looking for someone who:Has excellent communication skillsEnjoys helping customers and solving problemsIs organised, proactive, and detail-orientedCan manage multiple tasks effectivelyWorks well both independently and as part of a teamHas good Microsoft Office skillsPrevious experience within customer service, administration, sales support, CRM systems, or stock management systems would be advantageous, but full training will be ..... full job details .....