https://jobs.co.uk/job/customer-services-weekend-only-hays-specialist-recruitment-limited--560c5799-78d3-4a49-87e2-f27bc49cae03 RSS feed for Customer Services - Weekend Only at Hays Specialist Recruitment Limited. en-gb Tue, 18 Aug 2026 13:56:27 GMT https://jobs.co.uk/job/customer-services-weekend-only-hays-specialist-recruitment-limited--560c5799-78d3-4a49-87e2-f27bc49cae03 https://jobs.co.uk/job/customer-services-weekend-only-hays-specialist-recruitment-limited--560c5799-78d3-4a49-87e2-f27bc49cae03 Tue, 18 Aug 2026 11:52:13 GMT Location: Wellingborough | Salary: 13.50-13.50 Hourly | Type: Temporary | Customer Service Advisor Location: Wellingborough, NorthamptonshireContract Type: 3-Month Fixed-Term Contract (with possible extension)Pay Rate: £13.50 per hourShifts: Weekends Only (Friday, Saturday, Sunday) 8:00 AM - 4:00 PMAbout the RoleIn this role, you will act as the primary point of contact for our pub partners and drivers, providing top-tier support and ensuring daily logistics operations run seamlessly over the weekend.Key ResponsibilitiesQuery Management: Investigate and respond promptly to enquiries from pubs and drivers, ensuring all issues are handled within agreed Service Level Agreements (SLAs).Communication: Liaise closely with internal departments to ensure any service issues or network updates are resolved and communicated quickly.Administration: Process orders with high attention to detail and maintain accurate, up-to-date records on helpdesk and internal systems.Compliance: Manage complaints professionally and maintain full audit compliance in line with company guidelines.What You''ll NeedThe Skills: Excellent listening and problem-solving abilities, with a natural talent for building quick rapport over the phone and via email.The Mindset: A passion for deliveri... Temporary