https://jobs.co.uk/job/customer-services-weekend-only-hays-business-support--5b39da02-0d74-4ea4-b5a3-ffaa36ae7d39 RSS feed for Customer Services - Weekend Only at Hays Business Support. en-gb Fri, 14 Aug 2026 18:25:21 GMT https://jobs.co.uk/job/customer-services-weekend-only-hays-business-support--5b39da02-0d74-4ea4-b5a3-ffaa36ae7d39 https://jobs.co.uk/job/customer-services-weekend-only-hays-business-support--5b39da02-0d74-4ea4-b5a3-ffaa36ae7d39 Thu, 13 Aug 2026 23:00:00 GMT Location: Wellingborough | Salary: £13.50 - £15.00/hour Part Time Weekends | Type: Temporary | Customer Service Advisor Location: Wellingborough, Northamptonshire Contract Type: 3-Month Fixed-Term Contract (with possible extension) Pay Rate: -13.50 per hour Shifts: Weekends Only (Friday, Saturday, Sunday) | 8:00 AM - 4:00 PM About the Role In this role, you will act as the primary point of contact for our pub partners and drivers, providing top-tier support and ensuring daily logistics operations run seamlessly over the weekend. Key Responsibilities Query Management: Investigate and respond promptly to enquiries from pubs and drivers, ensuring all issues are handled within agreed Service Level Agreements (SLAs). Communication: Liaise closely with internal departments to ensure any service issues or network updates are resolved and communicated quickly. Administration: Process orders with high attention to detail and maintain accurate, up-to-date records on helpdesk and internal systems. Compliance: Manage complaints professionally and maintain full audit compliance in line with company guidelines. What You''ll Need The Skills: Excellent listening and problem-solving abilities, with a natural talent for building quick rapport over the phone and via email. ... Temporary