https://jobs.co.uk/job/customer-services-weekend-only-hays-business-support--57042274-527f-492c-acc2-db658efa1854 RSS feed for Customer Services - Weekend Only at Hays Business Support. en-gb Sun, 16 Aug 2026 00:02:19 GMT https://jobs.co.uk/job/customer-services-weekend-only-hays-business-support--57042274-527f-492c-acc2-db658efa1854 https://jobs.co.uk/job/customer-services-weekend-only-hays-business-support--57042274-527f-492c-acc2-db658efa1854 Sat, 15 Aug 2026 11:52:29 GMT Location: Irchester | Salary: 13.50-13.50 Hourly | Type: Temporary | Customer Service Advisor Location: Wellingborough, NorthamptonshireContract Type: 3-Month Fixed-Term Contract (with possible extension)Pay Rate: 13.50 per hourShifts: Weekends Only (Friday, Saturday, Sunday) 8:00 AM - 4:00 PMAbout the RoleIn this role, you will act as the primary point of contact for our pub partners and drivers, providing top-tier support and ensuring daily logistics operations run seamlessly over the weekend.Key ResponsibilitiesQuery Management: Investigate and respond promptly to enquiries from pubs and drivers, ensuring all issues are handled within agreed Service Level Agreements (SLAs).Communication: Liaise closely with internal departments to ensure any service issues or network updates are resolved and communicated quickly.Administration: Process orders with high attention to detail and maintain accurate, up-to-date records on helpdesk and internal systems.Compliance: Manage complaints professionally and maintain full audit compliance in line with company guidelines.What You''ll NeedThe Skills: Excellent listening and problem-solving abilities, with a natural talent for building quick rapport over the phone and via email.The Mindset: A passion for deliverin... Temporary