https://jobs.co.uk/job/customer-services-team-leader-forrest-recruitment--4987833a-b030-4fae-bb7d-cee17bd40834 RSS feed for Customer Services Team Leader at Forrest Recruitment. en-gb Tue, 26 May 2026 23:03:24 GMT https://jobs.co.uk/job/customer-services-team-leader-forrest-recruitment--4987833a-b030-4fae-bb7d-cee17bd40834 https://jobs.co.uk/job/customer-services-team-leader-forrest-recruitment--4987833a-b030-4fae-bb7d-cee17bd40834 Mon, 25 May 2026 23:00:00 GMT Location: Nantwich | Salary: £27000/annum | Type: Contract | Customer Services Team Leader – Nantwich – Permanent – £27,000 We are currently seeking an experienced and proactive Customer Services Team Leader to join our client’s organisation based on the outskirts of Nantwich. This is an excellent opportunity for an individual with strong leadership skills and a customer-focused approach to support and develop a busy Customer Services function within a fast-paced environment. Supporting the wider business, duties will include: Co-ordinating the customer services function and team to ensure smooth and efficient operations Allocating and prioritising workloads effectively across the team Leading, motivating, and developing team members through training and coaching Managing holiday and absence cover to maintain service levels Implementing procedures and systems to improve operational efficiency Managing a busy switchboard and handling a high volume of inbound calls Screening calls, taking messages, and responding to customer enquiries Processing customer orders, amendments, cancellations, and pricing using in-house systems Assisting with transport and scheduling administration when required Liaising with internal depa... Contract