https://jobs.co.uk/job/customer-services-supervisor-ea-first--0c927b0f-6126-4392-8478-58c5aa084ab2 RSS feed for Customer Services Supervisor at EA First. en-gb Thu, 22 Oct 2026 20:42:37 GMT https://jobs.co.uk/job/customer-services-supervisor-ea-first--0c927b0f-6126-4392-8478-58c5aa084ab2 https://jobs.co.uk/job/customer-services-supervisor-ea-first--0c927b0f-6126-4392-8478-58c5aa084ab2 Wed, 21 Oct 2026 23:00:00 GMT Location: Cambridge | Salary: Negotiable | Type: Permanent | Customer Services Supervisor Cambridge | Hybrid working If you know how to bring out the best in your team, whilst keeping customer service running smoothly, this is an opportunity to make your mark. A rapidly growing business in Cambridge is looking for a proactive Customer Services Team Leader who can lead from the front, build confidence across the team and keep standards high when the pace picks up. With the business evolving, you''ll have the chance to influence how the team works, improve the customer experience and develop your own career along the way. You''ll combine day-to-day leadership with hands-on operational oversight. You''ll help your team navigate high call volumes, competing priorities and complex queries, making sure clients receive a responsive, professional and personal service. making sure clients receive a responsive, professional and personal service. This varied role includes: Keeping the day on track: organising workloads, overseeing the team mailbox and ensuring calls, enquiries and cases are handled within agreed service levels. Helping people succeed: delivering one-to-ones, performance reviews, coaching and training for establishe... Permanent