https://jobs.co.uk/job/customer-services-officer-part-time-the-hyde-group--7bbb5bfd-9c3a-4dba-b126-1236c90c9701 RSS feed for Customer Services Officer - Part Time at The Hyde Group. en-gb Fri, 04 Sep 2026 16:28:09 GMT https://jobs.co.uk/job/customer-services-officer-part-time-the-hyde-group--7bbb5bfd-9c3a-4dba-b126-1236c90c9701 https://jobs.co.uk/job/customer-services-officer-part-time-the-hyde-group--7bbb5bfd-9c3a-4dba-b126-1236c90c9701 Fri, 04 Sep 2026 11:51:50 GMT Location: City | Salary: 28000.00-28000.00 Annual | Type: Permanent | Customer Services Officer (Part Time) London Bridge £28,000 Pro Rata (£19,200 per year) 24 hours per week: Monday to Thursday: 10:00am to 3:00pm (20-minute break) Friday: 10:00am to 2:00pm (20-minute break) Start date: 5 October 2026 Hyde is looking for a Customer Services Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Customer Service Officer at Hyde, you will be the first point of contact for our customers within a busy inbound call centre. You will handle a high volume of demanding and challenging telephone calls, aiming for a speedy resolution and ensuring every customer has a positive experience. Your role will be key in building rapport, resolving queries efficiently, and delivering a consistently high standard of customer service. Key Duties Working in our call centre as the first point of contact for customers via inbound calls. Manage demanding calls daily with professionalism and empathy. Refer specialist and complex enquiries to the appropriate teams. Provide excellent service across all comm... Permanent