https://jobs.co.uk/job/customer-services-nights-mpeople-recruitment--ff202f05-a5e6-4fc4-a342-dc2f72548255 RSS feed for Customer Services - nights at Mpeople Recruitment. en-gb Fri, 12 Jun 2026 16:20:57 GMT https://jobs.co.uk/job/customer-services-nights-mpeople-recruitment--ff202f05-a5e6-4fc4-a342-dc2f72548255 https://jobs.co.uk/job/customer-services-nights-mpeople-recruitment--ff202f05-a5e6-4fc4-a342-dc2f72548255 Fri, 12 Jun 2026 11:52:25 GMT Location: Rossendale | Salary: 13.19-13.19 Hourly | Type: Temporary | Customer Services - nightsRawtenstall4 on 4 off - 5PM - MidnightDBS required£13.19 per hourAbout the RoleWe''re currently recruiting a Night Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support-often in urgent or potentially life-threatening situations.Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis.What You''ll Be DoingAs a Night Customer Service Advisor, you''ll be the first point of contact, answering calls promptly-ideally within three rings. Using a structured script, you''ll assess the urgency of each situation and provide calm, clear guidance to the caller.You could be responding to situations such as:A triggered fire alarm requiring you to contact emergency servicesA caller who has experienced a fall and activated an emergency deviceEach call will vary, but your role remains the same: to listen, assess, and take appropriate action with empathy and professionalism.Key responsibilities include:Handle sensitive and emotio... Temporary