https://jobs.co.uk/job/customer-services-night-mpeople-recruitment-yorkshire--9ef2bc8b-ff8b-4d35-9a85-0a8c1d344ded RSS feed for Customer Services - night at Mpeople Recruitment Yorkshire. en-gb Sun, 03 May 2026 17:32:06 GMT https://jobs.co.uk/job/customer-services-night-mpeople-recruitment-yorkshire--9ef2bc8b-ff8b-4d35-9a85-0a8c1d344ded https://jobs.co.uk/job/customer-services-night-mpeople-recruitment-yorkshire--9ef2bc8b-ff8b-4d35-9a85-0a8c1d344ded Sat, 02 May 2026 11:52:43 GMT Location: Rawtenstall | Salary: 13.99-13.99 Hourly | Type: Temporary | Customer Services - nights Rawtenstall 4 on 4 off - 7.30PM - 7am DBS required £13.99 per hour About the Role We re currently recruiting a Night Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You ll Be Doing As a Night Customer Service Advisor, you ll be the first point of contact, answering calls promptly ideally within three rings. Using a structured script, you ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a fall and activated an emergency device Each call will vary, but your role remains the same: to listen, assess, and take appropriate action with empathy and professionalism. Key responsibilities include: Handle sensit... Temporary