https://jobs.co.uk/job/customer-services-night-mpeople-recruitment-yorkshire--25fc7507-205b-432e-a9c2-6ab69f5943a6 RSS feed for Customer Services - night at Mpeople Recruitment Yorkshire. en-gb Mon, 25 May 2026 05:01:18 GMT https://jobs.co.uk/job/customer-services-night-mpeople-recruitment-yorkshire--25fc7507-205b-432e-a9c2-6ab69f5943a6 https://jobs.co.uk/job/customer-services-night-mpeople-recruitment-yorkshire--25fc7507-205b-432e-a9c2-6ab69f5943a6 Thu, 30 Apr 2026 23:00:00 GMT Location: Rawtenstall | Salary: £13.99/hour | Type: Temporary | Customer Services - nights Rawtenstall 4 on 4 off - 7.30PM  - 7am DBS required £13.99 per hour   About the Role We’re currently recruiting a Night Customer Service Advisor to support one of our clients based in Rawtenstall . This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You’ll Be Doing As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a fall and activated an emergency device Each call will vary, but your role remains the same: to listen, assess, and take appropriate action with empathy and professionalism. Key resp... Temporary