https://jobs.co.uk/job/customer-services-mpeople-recruitment--cfd22bd4-87bc-43d4-b2c7-52df7199369e RSS feed for Customer Services at Mpeople Recruitment. en-gb Tue, 25 Aug 2026 18:50:21 GMT https://jobs.co.uk/job/customer-services-mpeople-recruitment--cfd22bd4-87bc-43d4-b2c7-52df7199369e https://jobs.co.uk/job/customer-services-mpeople-recruitment--cfd22bd4-87bc-43d4-b2c7-52df7199369e Tue, 25 Aug 2026 11:55:12 GMT Location: Rossendale | Salary: 10000-500000 Hourly | Type: Permanent | Customer Services - nights Rawtenstall Various shifts all 4 on 4 off - 5PM until Midnight,18.30pm- 06.00am and 19.30PM-07.00am DBS required £13.19 - £13.99 per hour depending on shift Temporary with a view to permanent About the Role We''re currently recruiting a Evening Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support-often in urgent or potentially life-threatening situations. Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis. What You''ll Be Doing As a Night Customer Service Advisor, you''ll be the first point of contact, answering calls promptly-ideally within three rings. Using a structured script, you''ll assess the urgency of each situation and provide calm, clear guidance to the caller. You could be responding to situations such as: A triggered fire alarm requiring you to contact emergency services A caller who has experienced a fall and activated an emergency device Each call will vary, but your role remains th... Permanent