https://jobs.co.uk/job/customer-services-manager-jackson-hogg-ltd--38083228-13e2-43f0-9093-2bb32b68f3d9 RSS feed for Customer Services Manager at Jackson Hogg Ltd. en-gb Thu, 16 Jul 2026 17:59:03 GMT https://jobs.co.uk/job/customer-services-manager-jackson-hogg-ltd--38083228-13e2-43f0-9093-2bb32b68f3d9 https://jobs.co.uk/job/customer-services-manager-jackson-hogg-ltd--38083228-13e2-43f0-9093-2bb32b68f3d9 Wed, 15 Jul 2026 23:00:00 GMT Location: Newcastle upon Tyne | Salary: £35000/annum | Type: Permanent | Customer Services Manager Newcastle (hybrid working after probation-passed) We are delighted to be supporting this renowned North East organisation in their search for a proactive and customer-focused Customer Services Manager to lead their close-knit Customer Services team. This is a hands-on management role where you will oversee a team of two Customer Services Advisors, ensuring exceptional service delivery across a high-volume environment. Whilst the team is small, the level of customer interaction and activity is significant, requiring a manager who can confidently balance operational priorities, lead from the front, and remain calm under pressure. You will play a crucial role in maintaining strong relationships with businesses, stakeholders and event participants, whilst continually seeking opportunities to improve processes, enhance customer experience and drive team performance. Working closely with colleagues across Marketing, Events and wider business teams, you will take a strategic "helicopter view" of customer service operations while remaining ready to roll up your sleeves and support the team whenever needed. Key Responsibilities will include (but not limit... Permanent