Customer Services Manager

Customer Services ManagerBarnsley, South YorkshireAbout UsAt Berneslai Homes, we manage around 18,000 homes on behalf of Barnsley Council, going beyond housing to support residents and create thriving, sustainable communities. Guided by our ''3 Cs'' values - Customer first, Can do, and Curious - we are committed to delivering high-quality services that put people at the heart of everything we do.We are now looking for a Customer Services Manager to join us on a permanent, full-time basis, working 37 hours per week.The Benefits- Salary of £51,356 - £54,495 per annum- Agile working packages- Excellent pension scheme- Discounted gym membership- Health and wellbeing checks- Fantastic training and development opportunitiesThis is a terrific opportunity for an experienced customer service leader with expertise in complex complaint handling and continuous service improvement to join our people-focused organisation.We''ve just been awarded a C1 grading from the Social Housing Regulator for our work as landlords, and you''ll have the chance to continue our track record of success and deliver the highest level of consumer standards.What''s more, you''ll join an organisation where 88% of colleagues find their work fulfilling and rewarding, with agile working, excellent training and development opportunities and a strong pension supporting you along the way.So, if you''re looking for a senior role where you can strengthen your leadership profile while helping create more accessible, ..... full job details .....