https://jobs.co.uk/job/customer-services-manager-alexander-steele--763da85e-e392-46f8-ae04-aafe713e86ff RSS feed for Customer Services Manager at Alexander Steele. en-gb Sat, 02 May 2026 05:50:07 GMT https://jobs.co.uk/job/customer-services-manager-alexander-steele--763da85e-e392-46f8-ae04-aafe713e86ff https://jobs.co.uk/job/customer-services-manager-alexander-steele--763da85e-e392-46f8-ae04-aafe713e86ff Mon, 27 Apr 2026 23:00:00 GMT Location: Sandy | Salary: Negotiable | Type: Permanent | Are you a passionate leader who thrives on delivering outstanding customer experiences and driving operational excellence? We’re looking for a dynamic Customer Services Manager to lead a high-performing team and shape the future of customer engagement within a fast-paced environment. On offer: Competitive salary 25 days + bank holidays Enhanced company pension Excellent learning and development opportunities The Opportunity This role offers the chance to take ownership of a customer services function, enhancing performance, strengthening relationships, and leading transformational change. You’ll play a key role in improving processes, developing people, and ensuring customers receive a consistently exceptional service. What You’ll Be Doing Lead, coach, and develop a customer services team, fostering a culture of accountability and continuous improvement Act as the primary escalation point for customer and internal queries, ensuring swift and effective resolution Drive service transformation initiatives, introducing smarter and more efficient ways of working Collaborate closely with internal teams including Supply Chain, Production, and Commercial functio... Permanent