https://jobs.co.uk/job/customer-services-four-squared-recruitment-ltd--cde6d28c-e584-48b3-a045-9ece82091294 RSS feed for Customer Services at Four Squared Recruitment Ltd. en-gb Tue, 28 Jul 2026 19:12:54 GMT https://jobs.co.uk/job/customer-services-four-squared-recruitment-ltd--cde6d28c-e584-48b3-a045-9ece82091294 https://jobs.co.uk/job/customer-services-four-squared-recruitment-ltd--cde6d28c-e584-48b3-a045-9ece82091294 Mon, 27 Jul 2026 23:00:00 GMT Location: Redditch | Salary: £26000/annum | Type: Permanent | Customer Service Executive Redditch | Full-Time | Office Based   Salary: £26,000   The Role You''ll be contacting existing and previous customers by phone and email, building rapport, gathering insights, and creating positive customer experiences. This isn''t a hard sales position. The focus is on customer engagement and relationship building, although you''ll identify opportunities to introduce customers back into the sales journey where appropriate.   Key Responsibilities Contact previous and existing customers via telephone and email Re-engage customers who haven''t booked recently Build positive and professional customer relationships Understand customers'' preferences and future plans Gather customer feedback and valuable market insight Accurately update customer records and interactions within the CRM system Manage follow-up activity and customer communications Identify opportunities that can be referred to the sales team Work towards individual and team KPIs Deliver outstanding customer service during every interaction About You We''re looking for people with strong communication skills, a positive attitude and the confidence to pick up... Permanent