Customer Services Executive

Job Title: Customer Service ExecutiveLocation: Yeovil, SomersetSalary: Up to 28,000 PA DOE Hours: Monday - Friday, 9:00am - 5:00pmIf you''re passionate about delivering great customer service and building positive relationships, this could be the perfect next step for you. We''re excited to offer an opportunity for a Customer Service Executive to join a welcoming and growing business in Yeovil. Whether you already have experience in a customer-focused role or you''re eager to take your first step into an office environment and apply your natural people skills, this role offers a fantastic platform to grow. You''ll be supported every step of the way as you develop your skills, gain confidence, and build a rewarding career in a professional setting.Working within a friendly and collaborative environment, you''ll play a key role in ensuring a smooth and efficient experience for customers while helping to continuously improve service delivery.The RoleAs a Customer Service Executive, you will be responsible for the day-to-day management of customer accounts, ensuring a high level of service is delivered at all times.Your responsibilities will include:Providing guidance to customers on ordering procedures and account managementManaging a wide range of queries including delivery issues, claims, invoice queries and account updatesProcessing orders, renewals and cancellations accurately and within agreed timeframesBuilding strong relationships with both customers and suppliers to ..... full job details .....