https://jobs.co.uk/job/customer-services-executive-bucks-and-berks-recruitment--baf98b06-96ad-4ff1-a10d-7ab65caab555 RSS feed for Customer Services Executive at Bucks and Berks Recruitment. en-gb Thu, 25 Jun 2026 06:29:10 GMT https://jobs.co.uk/job/customer-services-executive-bucks-and-berks-recruitment--baf98b06-96ad-4ff1-a10d-7ab65caab555 https://jobs.co.uk/job/customer-services-executive-bucks-and-berks-recruitment--baf98b06-96ad-4ff1-a10d-7ab65caab555 Wed, 24 Jun 2026 11:52:31 GMT Location: Marlow | Salary: 26000.00-26000.00 Annual | Type: Permanent | We are currently recruiting for a Customer Services Agent to join our client''s UK HQ in fantastic offices based in Marlow.As a Customer Services Agent, you will be responsible for managing customer interactions across multiple channels, ensuring a seamless and positive experience from order through to delivery and after-sales support.We are looking for someone with experience working for a company that sells a product who has dealt with returns, deliveries, etc.£26k plus excellent benefits, hybrid working, 9am - 5pm.Duties includeManage customer enquiries via telephone and digital channels using CRM and contact centre systemsProcess and manage customer orders Respond promptly and efficiently to general and order-specific enquiriesHandle returns and refunds, ensuring all systems are accurately updatedSupport customers with order tracking and delivery updatesManage complaints professionally, resolving issues or escalating when requiredAccurately log all customer interactions and actions within the CRM systemCollaborate with internal teams including Sales, Marketing, Logistics, and After Sales SupportSkills/ExperiencePrevious experience within a customer service role selling a produc... Permanent