Customer services coordinator

Strong customer service and communication skills, MS Office skills Your new company Are you a customer-focused professional with a passion for construction, building, or DIY? Join a leading organisation in Watford and become a key part of their customer service team.Your new role As a Customer Services Coordinator, you''ll be the friendly and efficient first point of contact for the organisation''s clients. You''ll manage enquiries, process orders, and ensure customers receive fantastic service every time. Key Responsibilities:Respond to customer enquiries via phone and emailProcess orders and coordinate deliveriesLiaise with internal departments to resolve issues quicklyMaintain accurate customer recordsProvide knowledgeable support for machinery and toolsWhat you''ll need to succeed Experience in customer service or coordination rolesBackground or strong interest in construction, building, woodwork or toolsExcellent communication and organisational skillsA proactive, problem-solving attitudeWhat you''ll get in return Competitive salary Supportive team environmentOpportunities for growth and developmentConvenient Watford location with on-site parkingWhat you need to do nowIf you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. ..... full job details .....