https://jobs.co.uk/job/customer-services-co-ordinator-mulmar--3c04c209-9679-4c5d-9b84-3ad7d3644d4a RSS feed for Customer Services Co-ordinator at Mulmar. en-gb Thu, 24 Sep 2026 19:41:52 GMT https://jobs.co.uk/job/customer-services-co-ordinator-mulmar--3c04c209-9679-4c5d-9b84-3ad7d3644d4a https://jobs.co.uk/job/customer-services-co-ordinator-mulmar--3c04c209-9679-4c5d-9b84-3ad7d3644d4a Wed, 23 Sep 2026 23:00:00 GMT Location: Hatfield | Salary: Negotiable | Type: Permanent | Customer Services Co-ordinator Location: Hatfield based, AL9 5JN Contract: Full time, Permanent  Salary: £29,000 + DOE We are Mulmar, we are growing and we want you! With more than 30 years’ experience and over 140 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world’s finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers. We are looking to recruit a Customer Services Co-ordinator who will be responsible for liaison customers, responding to reactive maintenance service requirements, planning service calls and logging data into management information system. Key Responsibilities: • Receive incoming enquiries from customers via telephone, fax, email and letter. • Respond to customer service calls: diagnose faults and assist with a telephone fixes where possible, respond directly to customer enquiries, or assign requests to the relevant personnel who can answer, track responses back to the customer to ensure 100% customer satisfaction. • Plan and allocate customer reactive callouts to regional Field Engineers. • Log service requests into the Siclo... Permanent