https://jobs.co.uk/job/customer-services-co-ordinator-mulmar--119df3b0-f641-459e-a0bc-afb06110db2a RSS feed for Customer Services Co-ordinator at Mulmar. en-gb Fri, 25 Sep 2026 19:40:44 GMT https://jobs.co.uk/job/customer-services-co-ordinator-mulmar--119df3b0-f641-459e-a0bc-afb06110db2a https://jobs.co.uk/job/customer-services-co-ordinator-mulmar--119df3b0-f641-459e-a0bc-afb06110db2a Fri, 25 Sep 2026 11:52:10 GMT Location: Hatfield | Salary: 10000-500000 Annual | Type: Permanent | Customer Services Co-ordinator Location: Hatfield based, AL9 5JN Contract: Full time, Permanent Salary: £29,000 + DOE We are Mulmar, we are growing and we want you! With more than 30 years experience and over 140 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world s finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers. We are looking to recruit a Customer Services Co-ordinator who will be responsible for liaison customers, responding to reactive maintenance service requirements, planning service calls and logging data into management information system. Key Responsibilities: • Receive incoming enquiries from customers via telephone, fax, email and letter. • Respond to customer service calls: diagnose faults and assist with a telephone fixes where possible, respond directly to customer enquiries, or assign requests to the relevant personnel who can answer, track responses back to the customer to ensure 100% customer satisfaction. • Plan and allocate customer reactive callouts to regional Field Engineers. • Log service requests into the Siclops Service Managem... Permanent