https://jobs.co.uk/job/customer-services-associate-morgan-mckinley-crawley--dcd2ab00-e8bf-4021-a5cc-cd8f820b1889 RSS feed for Customer Services Associate at Morgan Mckinley (Crawley). en-gb Fri, 24 Apr 2026 05:30:21 GMT https://jobs.co.uk/job/customer-services-associate-morgan-mckinley-crawley--dcd2ab00-e8bf-4021-a5cc-cd8f820b1889 https://jobs.co.uk/job/customer-services-associate-morgan-mckinley-crawley--dcd2ab00-e8bf-4021-a5cc-cd8f820b1889 Mon, 30 Mar 2026 23:00:00 GMT Location: Horsham | Salary: £26000 - £28000/annum | Type: Contract | Overview We''re looking for a Customer Services Associate to join the team on a fixed-term basis. You''ll be the first point of contact for handling queries, supporting system administration, and ensuring a high standard of service in line with regulatory requirements. Key Responsibilities Manage incoming queries via phone & email Take ownership of queries through to resolution within agreed service levels Carry out system administration and maintain accurate records Support joining, moving & leaving processes Ensure compliance with regulatory, security, and audit standards Investigate issues and maintain data accuracy Contribute to service improvements and team performance targets Skills & Experience Strong communication skills (written and verbal) Confident handling customer queries High attention to detail and organisation Ability to prioritise and work in a fast-paced environment Team player with a proactive approach Personal Attributes Customer-focused with a positive attitude Willing to learn and adapt Strong time management and problem-solving skills Committed to delivering fair customer outcomes This is an office based role, 35 hours per we... Contract