Customer Services Assistant

Customer Services AssistantPermanentRobertsbridge 27K, Company bonus, year on year annual leave growth, health care cash back plan, remote location - you will need to drive for this role (free parking on site).Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and supportive environment? Our client, is seeking a Customer Services Assistant to join their vibrant team!As a vital member of the Operations department, you''ll play a crucial role in ensuring customers receive outstanding service. If you''re proactive, detail-oriented, and dedicated to customer satisfaction, we want to hear from you!Key Responsibilities:Order Processing: Accurately enter customer orders into the ERP system, resolve discrepancies, and ensure timely despatch from the warehouse.Customer Support: Handle phone and email inquiries, providing product information, pricing details, and basic technical advice.Coordination: Collaborate with the Sales and Operations teams to arrange on-site support and follow up on customer feedback.Logistics Support: Track deliveries, manage back orders, and arrange collections for incorrect or surplus stock.Export Assistance: Help with export paperwork, including invoices and packing lists.Invoice Issuance: Process sales invoices and maintain accurate data in the ERP system.What We''re Looking For:Positive Attitude: A self-motivated individual who goes the extra mile for customers.Attention to Detail: Accuracy is key in order ..... full job details .....