https://jobs.co.uk/job/customer-services-and-operations-manager-insight-select--da59d53a-dfeb-4311-9981-5e65e21cb042 RSS feed for Customer Services and Operations Manager at Insight Select. en-gb Wed, 07 Oct 2026 17:45:02 GMT https://jobs.co.uk/job/customer-services-and-operations-manager-insight-select--da59d53a-dfeb-4311-9981-5e65e21cb042 https://jobs.co.uk/job/customer-services-and-operations-manager-insight-select--da59d53a-dfeb-4311-9981-5e65e21cb042 Wed, 07 Oct 2026 11:52:59 GMT Location: Purfleet | Salary: 40000.00-40000.00 Annual | Type: Permanent | Customer Service and Operations Manager 40,000 - 45,000 Dartford, Kent (Hybrid) My client, a fast-growing and well-established business, is looking for an experienced Customer Service and Operations Manager to join their expanding team. This is an exciting opportunity for a hands-on operational leader who enjoys managing teams, improving processes and ensuring customers receive a fast, reliable and high-quality service. The successful candidate will take ownership of day-to-day operations, leading a Sales Support team and working closely with internal departments to ensure quotes, orders, fulfilment and aftercare are delivered efficiently and within agreed SLAs. Responsibilities:Own the daily operation, from quote/order through to fulfilment and aftercareLead, coach and develop the Sales Support team, creating a high-performing and customer-focused cultureTake ownership of quotes, orders, customer queries and escalations, ensuring consistent processes and service levelsManage workflows and priorities to ensure customers receive a fast and reliable responseWork closely with stores, operational teams, Finance and Supply Chain to ensure orders are delivered on time and right first tim... Permanent