Customer Services and Information Governance OfficerLocation: Site BN7 - however full remote working options available. Contract Type: Temporary (8 months) likely extension Working Pattern: Full Time - Hybrid working Hourly Rate: 18.27 per hour PAYE or 23.07 per hour Umbrella - Will consider part time applications. Are you passionate about delivering exceptional customer service while navigating the complexities of information governance? Our client, a key player in the public sector, is seeking a dedicated Customer Services and Information Governance Officer to join their dynamic team within the Communities, Economy, and Transport department.About the Role:As a pivotal member of a small, busy, and approachable customer services team, you will play a vital role in providing information and support to our customers. Your empathetic communication skills will be instrumental in resolving concerns and making a positive impact on people''s lives. You will be responsible for coordinating responses to enquiries, corporate complaints, and various information requests, including Freedom of Information and Data Protection Subject Access requests.In this role, you will provide crucial advice and support to colleagues across the Council regarding Data Protection legislation, working closely with Legal Services and the Information Governance Community. Your expertise will ensure compliance with statutory obligations and contribute to the continuous improvement of the customer ..... full job details .....