Customer Services & Administration Clerk

Customer Services & Administration Clerk – Caerphilly
£12.21 per hour | Office-Based | Temporary Role

Nu Staff are recruiting for a Customer Services & Administration Clerk to join the office team of a respected manufacturing business based in Caerphilly. This role is ideal for someone with solid admin experience who enjoys working in a customer-focused environment and is looking for a stable, Monday-to-Friday position.

You’ll be responsible for processing incoming orders, handling customer queries, and supporting the wider office team with administrative tasks. Strong attention to detail, accuracy, and communication skills are key to success in this role.

Hours of Work:

• Monday to Thursday: 8:15AM – 5:00PM

• Friday: 8:15AM – 4:00PM

Pay Rate:

• £12.21 per hour

Key Responsibilities:

• Process incoming sales orders accurately and efficiently

• Respond to customer queries and provide general product or order information

• Resolve issues relating to orders in a timely and professional manner

• Answer incoming calls and support sales office functions

• Work collaboratively with managers and supervisors to meet company objectives

• Maintain a clean, safe, and organised office environment

• Carry out additional admin duties as required by the General Manager

What We’re Looking For:

• Previous experience in an admin or office-based role

• Excellent organisational skills with strong attention to detail

• Confident using Microsoft Outlook, Word, and Excel

• Fast and accurate data entry skills

• Strong interpersonal skills and ability to communicate at all levels

• Proactive, reliable, and able to manage own workload

• Calm under pressure and able to meet deadlines

• Friendly, flexible, and professional approach

• Must be eligible to work in the UK

Location:
Caerphilly – candidates must be able to reliably commute

If you''re looking for a varied administration role where you can make a real impact, apply now and a member of the Nu Staff team will be in touch to discuss the next steps.

Ref: INDNU1