https://jobs.co.uk/job/customer-services-agent-ryobi-uk--d8076dc0-a3ce-45c2-96dd-06c5668e8b88 RSS feed for Customer Services Agent at RYOBI UK. en-gb Wed, 01 Jul 2026 15:55:49 GMT https://jobs.co.uk/job/customer-services-agent-ryobi-uk--d8076dc0-a3ce-45c2-96dd-06c5668e8b88 https://jobs.co.uk/job/customer-services-agent-ryobi-uk--d8076dc0-a3ce-45c2-96dd-06c5668e8b88 Wed, 01 Jul 2026 11:52:41 GMT Location: Marlow | Salary: 10000-500000 Annual | Type: Permanent | Join Our Team as a B2C Customer Services Agent and Elevate Your Career!Are you ready to make a difference? We''re looking for a passionate Customer Services Agent to join our UK Operations Team!As a Customer Services Agent, you''ll dive into the thrilling world of our fast-paced Operations department, working within our dynamic Customer Service, Business to Consumer team. You''ll be based in our stunning, modern office in Marlow, Buckinghamshire.What You''ll Do:Deal directly with customers either by telephone or electronically via internal Contact Centre Solution and CRM systemsManage all direct customer orders as per the internal sales order processHandle and respond efficiently to all general and order specific direct customer enquiriesManage return requests effectively, whilst ensuring all relevant systems are updated as per company procedures.Support with order status updates and delivery tracking queriesEffectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case managementEffectively manage the complex customer complaints and escalate it to the right stakeholders to support resolutionsProvide feedback ... Permanent