https://jobs.co.uk/job/customer-services-advisor-pure-resourcing-solutions--1dc5be57-6cc3-45b2-a4a1-548be6a5fa7e RSS feed for Customer Services Advisor at Pure Resourcing Solutions. en-gb Wed, 20 May 2026 11:41:15 GMT https://jobs.co.uk/job/customer-services-advisor-pure-resourcing-solutions--1dc5be57-6cc3-45b2-a4a1-548be6a5fa7e https://jobs.co.uk/job/customer-services-advisor-pure-resourcing-solutions--1dc5be57-6cc3-45b2-a4a1-548be6a5fa7e Tue, 19 May 2026 11:52:54 GMT Location: Norwich | Salary: 13.00-13.00 Hourly | Type: Temporary | We are currently supporting a well-established housing organisation in their search for a Customer Services Advisor to join their team on a short-term temporary basis with an immediate start. This is a great opportunity to join a busy, customer-focused environment and make an immediate impact. The Role As a Customer Services Advisor, you will act as the first point of contact for customers, delivering a high standard of service and resolving queries as efficiently as possible. Key responsibilities include:Handling customer enquiries via telephone and digital channelsResolving issues at first point of contact where possibleLogging and tracking repairs using internal systemsProviding accurate information on services and promoting self-service optionsEscalating more complex queries where necessaryManaging sensitive or challenging conversations in a professional mannerAbout You:We are looking for someone who can hit the ground running and thrives in a fast-paced, customer-focused role. You will have:Experience in a customer service or call centre environmentExcellent communication skills, both verbal and writtenConfidence in handling difficult conversationsStrong IT and digital skills,... Temporary