Customer Services Advisor (Manufacturing)

Customer Services Advisor (Manufacturing) 26,000 + 24 days holiday + Flexitime + benefitsExeterAre you an experienced customer services advisor with technical experience looking to further your career with a well-established company supplying to clients globally?Are you looking to work for a company that offers excellent benefits, work-life balance and the opportunity to train, develop and further your career?This role will report directly to the Group Service Manager, and you will be taking calls from our retailers, answering queries and questions, and accurately placing orders onto the database from a variety of sources.This role requires you to be able to multitask, whilst enjoying working in a fast-paced environment, with the ability to liaise with other departments in order to provide excellent Customer Service.The role:Answering inbound calls from retailers with regard to orders and general enquiriesProcessing customer orders received via fax, telephone or emailIssuing customers with Pro-forma/Invoices, order acknowledgements, and general administrationLiaise with the Warehouse and distribution companies to ensure timely and accurate distribution of our productsCalculate customer discounts and carriage costs in relation to customer ordersThe person:Possess excellent communication skills, both verbal and written.Computer literate - with sound knowledge of Microsoft Office.If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your ..... full job details .....