Customer Services Advisor

Are you ready to take your career to new heights? This exciting opportunity as a Customer Services Advisor offers you the chance to work in a dynamic and fast-paced environment within the logistics and freight industry. If you thrive on providing exceptional service, building strong relationships, and delivering results, this role could be the perfect next step for you. Join a company that values dedication, fosters growth, and provides the chance to work on diverse and rewarding challenges every day. What You Will Do: - Liaise with customers and suppliers to ensure their expectations are met throughout the entire cargo movement process.- Secure competitive rates by communicating directly with suppliers via phone and email, and accurately input quotes into the booking system.- Process bookings efficiently, ensuring all arrangements are correctly made with suppliers.- Maintain clear and consistent communication to provide updates and confirmations on bookings.- Investigate and resolve any complications that may arise during cargo transportation, delivering swift and thorough responses.- Build and maintain strong relationships with international partners to ensure competitive rates and up-to-date market knowledge.- Provide accurate and detailed files to the Invoice Administration team within specified deadlines. What You Will Bring: - Excellence customer focus to look after our client base.- Strong literacy, numeracy skills and attention to detail to handle the demands of this ..... full job details .....