https://jobs.co.uk/job/customer-services-advisor-howard-james-recruitment-consultancy-ltd--8d87a965-9808-4119-a795-defbeb2e650e RSS feed for Customer Services Advisor at Howard James Recruitment Consultancy Ltd. en-gb Sat, 20 Jun 2026 09:14:03 GMT https://jobs.co.uk/job/customer-services-advisor-howard-james-recruitment-consultancy-ltd--8d87a965-9808-4119-a795-defbeb2e650e https://jobs.co.uk/job/customer-services-advisor-howard-james-recruitment-consultancy-ltd--8d87a965-9808-4119-a795-defbeb2e650e Mon, 15 Jun 2026 23:00:00 GMT Location: Knutsford | Salary: £26000 - £28000/annum | Type: Permanent | Customer Service Representative (Level 1) Location: Knutsford, Cheshire (Office Based) Hours: 40 hours per week on a rotating shift pattern Howard James Recruitment are recruiting for a Customer Service Representative to join a growing technology business providing services to large enterprise customers across multiple sectors. This is an excellent opportunity for an experienced customer service professional who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional service to clients. You will act as a key point of contact for customers, helping to ensure the smooth operation of a cloud-based platform while supporting incident resolution, service requests and ongoing service improvements. Benefits 28 days holiday including bank holidays Ongoing training and development Career progression opportunities Exposure to enterprise-level technology environments Key Responsibilities Act as the first point of contact for customer enquiries and support requests Provide a high level of customer service and regular client updates Monitor platform performance using system monitoring tools Identify, log and resolve incidents in a timel... Permanent