https://jobs.co.uk/job/customer-services-advisor-howard-james-recruitment-consultancy-ltd--839539c2-e953-4e1f-aacf-7e65766cde5c RSS feed for Customer Services Advisor at Howard James Recruitment Consultancy Ltd. en-gb Wed, 17 Jun 2026 16:23:15 GMT https://jobs.co.uk/job/customer-services-advisor-howard-james-recruitment-consultancy-ltd--839539c2-e953-4e1f-aacf-7e65766cde5c https://jobs.co.uk/job/customer-services-advisor-howard-james-recruitment-consultancy-ltd--839539c2-e953-4e1f-aacf-7e65766cde5c Wed, 17 Jun 2026 11:51:31 GMT Location: Knutsford | Salary: 26000.00-26000.00 Annual | Type: Permanent | Customer Service Representative (Level 1) Location: Knutsford, Cheshire (Office Based) Hours: 40 hours per week on a rotating shift pattern Howard James Recruitment are recruiting for a Customer Service Representative to join a growing technology business providing services to large enterprise customers across multiple sectors. This is an excellent opportunity for an experienced customer service professional who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional service to clients. You will act as a key point of contact for customers, helping to ensure the smooth operation of a cloud-based platform while supporting incident resolution, service requests and ongoing service improvements. Benefits 28 days holiday including bank holidays Ongoing training and development Career progression opportunities Exposure to enterprise-level technology environments Key Responsibilities Act as the first point of contact for customer enquiries and support requests Provide a high level of customer service and regular client updates Monitor platform performance using system monitoring tools Identify, log and resolve incidents in a timely manner Escalate complex... Permanent