https://jobs.co.uk/job/customer-services-advisor-guidant-global--e25f4d1d-4afe-4a39-abfb-b53c6f1374eb RSS feed for Customer Services Advisor at Guidant Global. en-gb Mon, 01 Jun 2026 17:54:39 GMT https://jobs.co.uk/job/customer-services-advisor-guidant-global--e25f4d1d-4afe-4a39-abfb-b53c6f1374eb https://jobs.co.uk/job/customer-services-advisor-guidant-global--e25f4d1d-4afe-4a39-abfb-b53c6f1374eb Sun, 31 May 2026 23:00:00 GMT Location: Macclesfield | Salary: Negotiable | Type: Contract | Role: Customer Service Advisor Contract: 3 months Location: Macclesfield, UK (on-site) Working shifts: Monday to Friday (Full time) Working pattern: 8:30am to 5:15 pm (37.5 working hour/week) Job Purpose To provide a high-quality front-line customer service experience by resolving a broad range of customer enquiries received face to face and via telephone. The postholder will ensure customers receive efficient, professional, and timely support, aiming to resolve enquiries at the first point of contact wherever possible. Key Responsibilities Respond to customer enquiries and service requests received in person and over the telephone in a professional and customer-focused manner. Resolve customer issues efficiently at first point of contact wherever possible, escalating complex matters where appropriate. Accurately update and maintain customer records and service requests using relevant IT systems and databases. Ensure compliance with relevant regulatory, legal, and organisational standards in all day-to-day activities. Handle customer complaints, compliments, and suggestions in line with Council procedures and service standards. Support customers in acc... Contract