Customer Services Administrator

Customer Service RepresentativeTemporary opportunity supporting customers, order processing and supply chain deliveryWMS are currently recruiting for a Customer Service Representative to join our client, Tioxide s Commercial Operations team on a temporary basis for 9 12 months.This role is based in Stockton-on-Tees and will support the end-to-end customer order process, ensuring orders are processed accurately, efficiently and in line with customer and business requirements.You will work closely with internal departments, customers, logistics providers, service partners and finance colleagues to support order updates, despatch activity, shipping documentation, invoice creation and customer administration.WHAT YOU LL BE DOINGYou will: Manage customer orders from receipt through to delivery Process order entry, order confirmations, stock allocation, transport bookings and invoice creation Ensure order activity is accurate and aligned with customer requirements Check forecast, pricing, credit status and Incoterms information where required Coordinate and monitor despatch activity to support on-time, in-full delivery Proactively identify and resolve issues that could impact customers Prepare shipping, export and import documentation, including T1 documentation, Certificates of Origin and Bills of Lading Build effective relationships with customers, logistics providers and service partners Liaise with internal teams to resolve order, supply, forecast, credit or delivery issues ..... full job details .....