Customer Services Administrator

COMPANY PROFILE: Fannin NI Ltd. Is one of Northern Ireland''s most successful Hospital, Healthcare and Laboratory supplies distributor and manufacturer. With operations in both Northern Ireland and the Republic of Ireland spanning across its operations in Belfast, Dublin, Cork, Galway, and GB with staff of over two hundred our organisation promotes market-leading products to a wide range of healthcare professionals, hospitals and industrial laboratories. We operate modern and well-developed back-office systems and processes, utilising modern communication technologies and IT infrastructure. PURPOSE OF ROLE The role will be responsible for maintaining various customer service functions, all within a fast moving, ever changing, competitive environment. Personal Characteristics and Experience Profile Required: The principal skills and experiences, which the successful candidate will be able to demonstrate, are: 2 + Years experience in a similar role Excellent English (both written and spoken) Competent is using Microsoft Office suite of applications (MS Excel and Word experience) Accurate, articulate, courteous, a friendly telephone manner, ability to work well under pressure, flexible, detailed and completely dedicated to work schedule. Independent but able to work in a team environment, together with a desire to ensure the customers experience is "world class" Attendance at in-house and external training courses will be also necessary KEY RESPONSIBILITIES and DUTIES ..... full job details .....