https://jobs.co.uk/job/customer-serviceit-support-plum-personnel--9353564d-4b7d-4b6e-b748-73a310c7ce36 RSS feed for Customer Service/IT Support at Plum Personnel. en-gb Mon, 27 Apr 2026 06:49:57 GMT https://jobs.co.uk/job/customer-serviceit-support-plum-personnel--9353564d-4b7d-4b6e-b748-73a310c7ce36 https://jobs.co.uk/job/customer-serviceit-support-plum-personnel--9353564d-4b7d-4b6e-b748-73a310c7ce36 Thu, 16 Apr 2026 11:53:27 GMT Location: Shirley | Salary: 25500.00-25500.00 Annual | Type: Permanent | CUSTOMER SERVICE/IT SUPPORT Solihull £27500 + 38 hours per week + very occasional on call Our client supplies bespoke Software and systems. We''re seeking a motivated and enthusiastic IT Help Desk Support person to join a friendly team in rural offices - therefore own transport is essential. You''ll be supporting clients with a wide variety of enquiries which will include - Training and setting up new users Providing ongoing support and regular check ups to ensure clients are happy Giving guidance and support and answering e-mail queries Delivering exceptional Customer Service, ensuring the Customer experience is second to none! You''ll have the balance between customer service and IT knowledge and passion! You''ll be able to sort out problems looking at the root cause and show your ''customers'' you understand their needs. Working in a busy environment - you will be able to prioritise in relation to business needs and be keen to look for improvements. No doubt your CV will show your experience in a similar role. Interested to find out more? Then please submit your CV showing your experience relevant to the role so that your application can be carefully considered in line w... Permanent