Customer Service/Export Co-ordinator

Customer Service and Export CoordinatorFull Time Competitive Salary Office-Based Are you an experienced Customer Service professional with export knowledge who enjoys variety, problem-solving and building strong customer relationships? We are looking for a proactive and organised Customer Service and Export Coordinator to join a busy and growing team. This is a varied role that combines customer service, export administration and operational support, ensuring customers receive an exceptional experience while supporting the smooth movement of products across international markets. If you enjoy working in a fast-paced environment, are confident managing multiple priorities and take pride in delivering excellent service, we''d love to hear from you. The Role As a Customer Service and Export Coordinator, you will be responsible for supporting customers, processing export orders and coordinating with internal teams and logistics partners to ensure products are delivered efficiently and accurately. Key Responsibilities Customer Service Respond to customer enquiries via telephone, email and online channels. Deliver an outstanding customer experience at every interaction. Process orders, replacements and warranty claims. Handle customer complaints professionally and efficiently. Build positive relationships with customers and internal stakeholders. Maintain accurate customer records and documentation. Export and Order Processing Process export orders accurately and efficiently. ..... full job details .....