Customer Service/Call Centre On line Chat Advisor

Customer Service / Call Centre Online Chat AdvisorNewton Abbot 12.83 per hour 9am - 5pm 5 days out of 7, including Saturdays Temporary Full training provided within a modern business environment. Convenient location with good public transport links and on-site parking available.IntroductionAcorn by Synergie is recruiting a Customer Service / Call Centre Online Chat Advisor to join a busy team in Newton Abbot. This Customer Service / Call Centre Online Chat Advisor role involves supporting customers with a wide range of enquiries through online chat, telephone and email. The successful Customer Service / Call Centre Online Chat Advisor will work as part of a supportive team focused on delivering an excellent customer experience.What We OfferFull training provided.Modern business environment.Convenient location with good public transport links.On-site parking available.Key DutiesResponding to customer enquiries via online chat and other communication channels.Handling customer queries, resolving issues and dealing with complaints professionally.Delivering excellent customer service with a friendly and helpful approach.Using IT systems to record information and manage customer requests.Working as part of a supportive team to ensure a great customer experience.RequirementsGood IT skills and confidence using computer systems.Strong written and verbal communication skills.Telephone experience.A positive, customer-focused attitude.Confidence handling a variety of customer ..... full job details .....