https://jobs.co.uk/job/customer-serviceadmin-hays-business-support--7ea7952d-5152-49cc-a41e-2111846aee03 RSS feed for Customer Service/Admin at Hays Business Support. en-gb Wed, 10 Jun 2026 10:41:35 GMT https://jobs.co.uk/job/customer-serviceadmin-hays-business-support--7ea7952d-5152-49cc-a41e-2111846aee03 https://jobs.co.uk/job/customer-serviceadmin-hays-business-support--7ea7952d-5152-49cc-a41e-2111846aee03 Tue, 02 Jun 2026 23:00:00 GMT Location: Burton upon Trent | Salary: £14.66/hour £14.66 | Type: Temporary | An opportunity has arisen to join an expanding team in Burton. You will be a part of their customer service team and report in to the Team Leader. Duties include: * Working as part of a team, the post-holder will need to work alongside colleagues sharing their experience and knowledge to provide customers with a high level of service. * To ensure that all incoming calls are answered in line with the SLA criteria and are dealt with appropriately and promptly. * To manage customer incident calls/emails through to completion. * To ensure the accurate maintenance of specific spreadsheets as and when determined necessary are completed. * Ensure all procedures are adhered to and report all incidents of non-compliance. * To rebook orders and notify customers via phone or text service. * Demonstrate empathy with the customers as and when required. * To undertake any other tasks / duties as required by the needs of the business. The Person * Previous Customer Service experience or NVQ level 3 in Customer Service. * Motivated and able to communicate clearly, both verbally and in written formats. * Ability to work in a busy environment. * Team player. * Well organised, taking ownership of ... Temporary