Customer Service/Admin

Job Title: Customer Service RepresentativeLocation: ChelmsfordRemuneration: 12.71 per hour Contract Details: Temporary, with potential for permanent placementIMMEDIATE START AVAILABLE Responsibilities:Engage with customers at the trade counter, providing top-notch service with a smile!Keep up-to-date with our product portfolio, promotions, and training - your knowledge is key!Build strong relationships with colleagues, customers, and suppliers through effective communication.Handle customer requests, orders, and complaints swiftly to ensure satisfaction.Prepare the trade counter and customer area, keeping it stocked, clean, and welcoming.Raise competitive sales quotations and follow up to finalise orders.Source and order non-stock items promptly from within the organisation.Maintain accurate stock levels and participate in stock takes.Manage returned products in accordance with warranty policies.Keep branch administration organised - files, customer records, and health and safety documents must be in order!Ensure a clean and safe work environment by adhering to health and safety guidelines, including proper use of PPE.Handle fragile items carefully and comply with manual handling regulations-heavy lifting may be required!Process deliveries, sort, stack, and pick orders efficiently for customer collection or delivery. Experience Required:We''re looking for someone who thrives in a dynamic environment! You should have:A solid education background, including maths and ..... full job details .....