https://jobs.co.uk/job/customer-service-travail-employment-group--253ae3e0-f228-4faa-97ba-5fe49079e7a4 RSS feed for Customer Service at Travail Employment Group. en-gb Wed, 16 Sep 2026 21:35:14 GMT https://jobs.co.uk/job/customer-service-travail-employment-group--253ae3e0-f228-4faa-97ba-5fe49079e7a4 https://jobs.co.uk/job/customer-service-travail-employment-group--253ae3e0-f228-4faa-97ba-5fe49079e7a4 Tue, 15 Sep 2026 23:00:00 GMT Location: Haywards Heath | Salary: £24960/annum 9am - 5pm, central, career progression | Type: Permanent | Customer Service Advisor -24,960, Haywards Heath, Monday - Friday, 9am - 5pm, permanent, up to 28 days annual leave, Pension, central location with excellent transport links. The Role An excellent opportunity for a confident and customer-focused individual to join a well-established organisation within a busy Customer Experience department as a Customer Agent. You will be responsible for providing high-quality support to customers via multiple channels while ensuring service levels and quality standards are maintained. Key responsibilities include: Handling inbound and outbound customer enquiries Responding to customers via email, live chat and social media channels Processing customer orders accurately within agreed service levels Resolving customer queries and complaints professionally Moving between telephone and written customer service activities as required Supporting customer retention and identifying suitable additional services Maintaining accurate customer records and processing payments Working closely with both local and remote colleagues Achieving quality and productivity targets Developing product and system knowledge through ongoing traini... Permanent